Brocade Network Advisor SAN + IP User Manual v12.3.0 - Manual (Page 2122)

2050 Brocade Network Advisor SAN + IP User Manual
53-1003155-01
Device technical support
51
E-mailing technical support information
NOTE
You cannot e-mail technical support information collected from the remote client.
To e-mail technical support information, complete the following steps.
1. Select Monitor > Technical Support > View Repository.
The Technical Support Repository dialog box displays.
2. Select the file you want to e-mail in the table.
3. Click E-mail to e-mail the event and supportsave files (zip).
NOTE
The E-mail button is unavailable from the remote client.
You must configure the Management application e-mail server before you can define the
e-mail action. For more information, refer to
“Configuring e-mail notification” on page 1908.
The E-mail dialog box displays.
4. Enter the e-mail address of the person to receive the e-mail in the To field.
5. Enter your e-mail address in the From field.
6. Click OK.
The e-mail is sent and the Technical Support Repository dialog box closes automatically.
Copying technical support information to an external
FTP server
NOTE
You cannot copy technical support information to an external FTP server collected from the remote
client.
To copy the SupportSave data located in the built-in FTP server to an external FTP server, complete
the following steps.
1. Select Monitor > Technical Support > View Repository.
The Technical Support Repository dialog box displays.
2. Select the file you want to copy in the table.
3. Click FTP to send the switch event and supportsave files (zip) by FTP.
NOTE
The FTP button is unavailable from the remote client.
The FTP Credentials dialog box displays.
4. Enter the network address or domain name of the external FTP server in the Network Address
field.
5. Enter your user name and password.