Dell Emulex Family of Adapters - Manual (Page 669)

Emulex Drivers for Windows User Manual P010077-01A Rev. A
4. Troubleshooting
General Troubleshooting
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4. Troubleshooting
There are several circumstances in which your system may operate in an unexpected
manner. The Troubleshooting section contains reference tables on event codes and
error messages and provides information regarding unusual situations.
General Troubleshooting
Troubleshooting the FC/FCoE Driver
Troubleshooting the Cisco Nexus Switch Configuration
Note: The LACP cannot be used on an FCoE port.
Table 4-1 General Troubleshooting
Issue Answer/Solution
The operating system fails to install or
does not successfully install the
driver. Verify that the operating system is supported by the driver.
Windows Device Manager shows a
code 10 or code 39 with a yellow or
red exclamation point on the device. The firmware image does not match the installed device
drivers, or the firmware is corrupt. Using the OneCommand
Manager application or one of the Windows PE offline or online
utilities, install a version of firmware that is compatible with
the driver.
The firmware is corrupt or
non-responsive. Using the OneCommand Manager application or one of the
Windows PE offline or online utilities, install a version of
firmware that is compatible with the driver
The Emulex iSCSI BIOS banner is not
displayed during system POST. Configure the motherboard BIOS to enable the Option ROM for
the PCIe slot in which the UCNA is installed.
Table 4-2 Cisco Nexus Switch Situations
Issue Solution
1) Windows creates the NTFS partition ok, but
then reports that “The hard disk containing
the partition or free space you chose has a
LUN greater than 0. Setup cannot
continue”. (Dell 1850 server).
2) Windows reboots successfully, but then gets
stuck during the GUI portion of the
installation right from the beginning. (HP
DL385G2 server).
Set up the FCoE switch ports as follows:
• no priority-flow-control mode on
• untagged cos 0
• flowcontrol receive on
• flowcontrol send on
• spanning-tree port type edge
The system is showing an excessive number of
I/O timeouts as a result of the switch routing
frames to the incorrect port. Ensure that the LACP is not used on the
FCoE port.