Dell Emulex Family of Adapters - Manual (Page 1157)

CIM Provider Package Installation Guide P010091-01A Rev. A
4. Troubleshooting
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4. Troubleshooting
The following error message may appear if the CIM hosts are not properly added to the
OCM application:
“Unknown or invalid host specified”
There could be instances when even with all the drivers, CIM Provider, and the CIM
Client on a Windows machine properly installed, the CIM hosts might still not be
added to the OCM application. Listed below are the most common reasons for this.
Note: If you still experience problems when adding the host, run the following
commands on the ESXi host and send the output to the Emulex Technical
Support team:
vm-support dump
esxcfg-module -l
esxcfg-scsidevs -a
esxcfg-nics -l
lspci
esxcli software vib list | grep -i be2
esxcli software vib list | grep -i lpfc
esxcli software vib list | grep -i emu
esxcli software vib list | grep -i elxnet
Send the “/var/log/syslog.log” file for all of the above operations.
Table 4-1 Problems Adding a CIM Host
Situation Resolution
The machine with the specified IP is
not reachable. Verify whether the machine is reachable from the CIM Client.
The specified protocol (HTTP/HTTPS)
is not supported by the CIMOM. Most often the CIMOM is configured to use HTTPS. Therefore, if
you are trying to connect with HTTP, you might get an error. Try
using HTTPS instead.
The namespace is invalid. Ensure that the namespace for the Emulex provider is
‘root/emulex’.
The username or password is invalid. Verify that the username is correct, and retype the password.
The CIMOM is not running on the ESXi
host. You can check whether the CIMOM (sfcb) is running by typing
one of these commands.
/etc/init.d/sfcbd-watchdog status
or
ps -ef | grep sfcb
If the CIMOM is listening to a different port than 5988 or 5989,
the connection might not take place. You can configure the sfcb
CIMOM settings by editing /etc/sfcb/sfcb.cfg.
The CIM Provider is running, but
enumerations are not happening
properly. Ensure that the correct CIM Provider for the ESXi host is
installed.