Dell Emulex Family of Adapters - Manual (Page 285)

OneCommand™ Manager Application P010066-01A Rev. A
14. Troubleshooting
General Situations
285
In the OneCommand Manager application
discovery-tree, multiple UCNA FCoE or iSCSI
ports are grouped under a single physical port. Ensure the Emulex NIC driver is loaded and that the operating
system sees ALL NIC ports. They do not need to be plumbed or
configured; just visible to the operating system.
An operating error occurs when attempting to
run the OneCommand Manager application.
When you attempt to run the utility, an
operating system error may occur. The
computer may freeze. Reboot the system.
Cannot see multiple zones on the same screen
of my management server running the
OneCommand Manager application. Provide a physical FC connection into each of the zones. For each
zone you want to see, connect a OneCommand Manager
application enabled port into that zone. Use Out-of-Band discovery
(Ethernet) to connect to the undiscovered servers.
Unwanted remote servers appear in the
OneCommand Manager application. To prevent remote servers from appearing in the OneCommand
Manager application, do one of the following on the remote
systems:
• In Windows, disable the OneCommand Manager application
service.
• In Linux, stop the elxhbamgr daemon by running the
/usr/sbin/ocmanager/stop_ocmanager script.
• In Solaris, stop the elxhbamgr service by issuing the command
“ svcadm disable elxhbamgr ”.
Note: Disabling this service or process prevents the local servers
from being seen remotely.
When Help-->Contents is selected in the
OneCommand Manager application, the online
help is not opened in a web browser. The
OCManager_Help.htm file may be opened in a
text editor (displaying HTML code) or by some
other application.
This happens when the operating system has
associated .HTML files with an application
other than a web browser. On Windows systems, this can be fixed using the following steps:
1) In Windows Explorer, navigate to the C:\Program
Files\Emulex\Util\OCManager\OCManager_help\ directory.
2) Right-click on OCManager_Help.htm.
3) Select Open With-->Choose default program...
4) Select a web browser, such as Internet Explorer.
5) Check Always use the selected program to open this kind of
file.
6) Click OK.
On Linux and Solaris, the above steps are very similar, with the
OCManager_Help.htm file located at
/usr/sbin/ocmanager/ocmanager_help/OCManager_Help.htm and
/opt/ELXocm/ocmanager_help/OCManager_Help.htm,
respectively.
Table 14-1 General Situations (Continued)
Situation Resolution