Delta RMC151 - Manual (Page 25)

1 Introducing the RMC Family
These general terms and conditions of sale of Delta Computer Systems, Inc (Delta), along
with any written Delta quotation, exclusively will govern the sale or licensing by Delta of
all goods and services (including hardware, firmware, and software products, training,
support, parts and repair services) furnished hereunder. No additions or modifications
will be binding on Delta unless agreed to in writing by an authorized representative of
Delta.
WARRANTY
Hardware products will conform to Deltas material specifications and be free of defects in
material and workmanship under normal and proper use for a period of one (1) year from
date of shipment to Customer by Delta or its authorized distributor. Repaired or
replacement products are similarly warranted for six (6) months or the remainder of the
original warranty term, whichever is longer.
Non-warranty repaired or replacement products (which may be new or reconditioned) are
warranted to be free of defects in materials and workmanship for six (6) months from
date of shipment from Delta.
Standard firmware and software will perform in accordance with Deltas published
specifications when used with Delta-specified hardware for a period of one (1) year from
date of shipment to Customer by Delta or its authorized distributor. Delta makes no
representation or warranty, express or implied, that the operation of the firmware or
software will be uninterrupted or error-free, or will meet or satisfy the Customers
intended use or requirements. Corrections are warranted for a period of six (6) months
or the remainder of the original warranty term, whichever is longer.
Deltas sole liability under this warranty shall be, at Deltas discretion, to repair or replace
product found defective or to issue Customer credit for the purchase price of defective
product. Customer may obtain service under this warrant if: a) within the warranty
period Customer notifies Delta of the defective product and obtains a Return Material
Authorization (RMA) from Delta; b) Customer returns product to Delta, postage prepaid,
in compliance with the RMA instructions, and c) Delta, upon inspection, confirms the
existence of the defect, and determines that the product has not been subject to misuse,
neglect, accident, or improper installation, operation, or application, or has been repaired
or altered by others. Any warrantee service (consisting of time, travel and expenses
relating to such services) performed other than at Delta, will be at Customers expense.
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED. DELTA
DISCLAIMS ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. DELTAS RESPONSIBILITY TO REPAIR OR REPLACE DEFECTIVE
PRODUCTS IS THE SOLE AND EXCLUSIVE REMEDY PROVIDED TO THE CUSTOMER FOR
BREACH OF THIS WARRANTY.
LIMITATION OF LIABILITY
IN NO EVENT SHALL DELTA OR ITS DISTRIBUTORS OR VENDORS BE LIABLE FOR ANY
INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR
CONNECTED WITH CUSTOMERS PURCHASE OR USE OF ANY PRODUCT, EVEN IF DELTA
OR THE DISTRIBUTOR OR VENDOR HAS ADVANCE NOTICE OF THE POSSIBILITY OF
SUCH DAMAGES.
RMC Return for Repair
Should an RMC require repair, refer to the Technical Support topic for return details.
Ownership
Title to all intellectual property rights associated with Delta product (including, but not
limited to firmware and software) remains with Delta. Any modifications to products, or
special versions of products, will become the sole property of Delta, even if such
modifications or special versions are made by request of Customer and paid for, all or in
part, by Customer, unless Delta specifically agrees otherwise in writing.
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