H3C Technologies H3C Intelligent Management Center - Manual (Page 742)

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35 FAQ
A device is added to the IMC Platform as a wireless device, but does not appear in WSM. Why?
WSM identifies wireless devices by reading specific objects in the MIB. If WSM cannot read that
object for a wireless device in the MIB, it does not add the device for management.
To solve this problem:
• Make sure the software version of the device is compatible with WSM.
• If they are not compatible, update the software version or WSM version.
• If the problem persists, contact HP Support.
Are ACs, fat APs, and fit APs included in the number of manageable nodes permitted by a WSM
license?
ACs are included in the number of manageable nodes permitted by purchased IMC Platform licenses.
Fit APs are included in the number of manageable nodes permitted by purchased WSM licenses.
Fat APs are included in both the number of manageable nodes permitted by purchased IMC Platform
licenses and the number of manageable nodes permitted by purchased WSM licenses.
Is the number of managed fit APs calculated by the number of AP templates configured on the AC or
the number of online fit APs?
The number of licenses for fit APs is that of the AP templates that are configured with different serial
numbers on the AC.
If the number of AP templates configured on an AC exceeds the upper limit of purchased WSM
licenses, what will happen?
If the number of AP templates configured on an AC exceeds the upper limit of purchased WSM
licenses, WSM can still manage the AC by running a 30-day trial. After the trial, you can log in to
IMC, which does not have WSM loaded.
To use WSM, you must apply for and register sufficient WSM licenses. In the 30-day trial, WSM
randomly informs you of the upper-limit-exceeded message, and specifies how many days remain in
your trial. Also, the message advises you to purchase more licenses in time or reduce the number of
managed APs within the limit.
I cannot view the current hour data in realtime reports. Why?
Data statistics of daily realtime reports are collected based on hours. Realtime reports show the last
hour or earlier data, but do not show data for the current hour.
Why do errors occur when I perform serial operations. For example, when I try to delete a service
policy template immediately after it is unbound from radios, WSM sometimes informs me that the
service policy is bound to radios and cannot be deleted.
If WSM contains a large number of AP templates or VLANs, it needs some time to synchronize
information with devices. During this time period, you might encounter errors when you perform serial
operations.
The WLAN service report of specific custom views contains duplicate entries. Why?