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Generating the diagnostic information file – H3C Technologies H3C WX3000E Series Wireless Switches User Manual

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Generating the diagnostic information file

Each functional module has its own running information. Typically, you need to view the output
information for each individual module. You can generate the diagnostic information file to receive as

much information as possible in one operation during daily maintenance or when system failure occurs.

When you perform the diagnostic information generation operation, the system saves the running

statistics of multiple functional modules to a file named default.diag, and use the file to locate problems.
To generate the diagnostic information file:

1.

Select Device > Device Maintenance from the navigation tree.

2.

Click the Diagnostic Information tab.
The diagnostic information tab page appears.

Figure 53 Diagnostic information

3.

Click Create Diagnostic Information File.
The system begins to generate the diagnostic information file, and after the file is generated, the
page in

Figure 54

appears.

Figure 54 The diagnostic information file is created

4.

Click Click to Download.
The File Download dialog box appears. You can select to open this file or save this file to the local

host.

NOTE:

During the generation of the diagnostic file, do not perform any operation on the Web interface.

To view this file after the diagnostic file is generated successfully, select Device > File Management, or
download this file to the local host. For more information, see "

Managing files

."