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Crash files – Brocade Mobility Access Point System Reference Guide (Supporting software release 5.5.0.0 and later) User Manual

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Brocade Mobility Access Point System Reference Guide

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In the Controller(s) tab, select the controller from the Select a Controller field to filter events to
display. To filter messages further, select a RF Domain from the Filter by RF Domain field.

In the Access Point(s) tab, select the RF Domain from the Select a RF Domain field to filter events
to display. To filter messages further, select a device from the Filter by Device field.,

8. Select Fetch Historical Events from the lower, right-hand, side of the UI to populate the table

with either device or
RF Domain events. The following event data is fetched and displayed:

9. Select Clear Events to clear the event table and begin a new data collection for the specified

device.

Crash Files

Diagnostics

Use Crash Files to assess critical access point failures and malfunctions.

Use crash files to troubleshoot issues specific to the device on which a crash event was generated.
These are issues impacting the core (distribution layer). Once reviewed, files can be deleted or
transferred for archive. Crash files can be sent to a support team to expedite issues with the
reporting device.

To review crash files impacting the access point network:

1. Select Diagnostics.

Select Crash Files.

The crash files screen displays a list of device MAC addresses impacted by core dumps.

2. Select a device from those displayed in the lower, left-hand, side of the UI.

Timestamp

Displays the timestamp (time zone specific) each listed event occurred.

Module

Displays the module tracking the listed event. Events detected by other
modules are not tracked.

Message

Displays error or status message for each event.

Severity

Displays event severity as defined for tracking from the Configuration screen.
Severity options include:

All Severities – All events are displayed regardless of severity

Critical – Only critical events are display

Error – Only errors display

Warning – Only warnings display

Informational – Only informational events display, no critical events, errors
or warnings.

Source

Displays the MAC address of the device tracked by the selected module.

Hostname

Displays the hostname/IP address of the device tracked by the selected
module.

RF Domain

Displays the RF Domain where the selected access point MAC address resides.