Concert user diagnostics, Concert user diagnostics -19 – Clear-Com Eclipse-Omega User Manual
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• Eclipse Enabled - whether the Concert user is allowed to log in to
an Eclipse system.
• Matrix IP Address - the IP address of the matrix that the Concert
user will be logged in to when communicating with an Eclipse
system.
Concert User Diagnostics
The diagnostic display for Concert users indicates user activity.
• Software Version - the version of the Concert client in use. This field
can only be displayed if the Concert user is logged in to the
Concert server.
• Online seconds - length of time in seconds that the user has been
online to the Concert server.
• Tx Pkts - number of ethernet packets transmitted to the user Concert
client.
• Tx Octets - number of 8-bit bytes transmitted.
• Rx Pkts - number of ethernet packets received from the user Concert
client.
• Rx Pkts Lost - number of ethernet packets from the user client lost.
• Rx Pkts Recovered - number of lost receive packets recovered.
• Rx Pkts Out Of Order - number of ethernet packets received from the
user client in the wrong order.
The packet count diagnostics are to help diagnose network problems
experienced by Concert clients such as excessive packet loss leading
to lower audio quality.