Konica Minolta Digital StoreFront - Manual (Page 98)

Digital StoreFront 5.2 Administration Reference
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Make sure that the value you enter in the department field on the upload template
for importing users is valid or leave it blank; otherwise, the import will fail.
12. Check the box Override Duplicates to override duplicate records.
13. Click Import Template.
Records without valid print shop, company, and department names will not be imported.
There are several rules that govern whether records will or will not be imported or updated in the
system. These rules are based on the user name (login ID) and the permissions associated with it
(in the user profile).
Rules for Importing Records
A record will be imported if
•
the username does not match any of the reserved accounts (this safeguards sensitive
accounts such as Administrator, Operator, etc.),
and
• the company name in the CSV record is an account the importer has access to,
and
• the print shop name in the CSV record is a location the importer has access to.
Rules for Updating Records
An existing record will be updated if the conditions listed in the Rules for Importing
Records listed above are true and
• the username in the CSV matches an email in the list of users in the system
and
• the existing company for the record in the database is an account the importer has
access to (which is to prevent the reassignment of a user to an account that is not
supposed to be known by the importer)
and
•
the existing print shop for the record in the database is a print shop the importer has
access to (which is to prevent the reassignment of a user to a print shop that is not
supposed to be known by the importer).
When a record is updated, the following fields in the database are not changed:
Password, SecretQuestion, SecretAnswer. This prevents users from not being able to
login.
14. Verify the outcome of the import. The Records Updated, Records Imported, and Unprocessed
Records fields display the number of records in each state. If there is an error processing the
records, an Error File link will display.
Each record that cannot be added or updated to the system database will be output to an
error file marked with a reserved delimiter such as ]]]]]]]]]]ERROR. Click the Error Link to open the