Konica Minolta Digital StoreFront - Manual (Page 394)

Digital StoreFront 5.2 Administration Reference
394
Credit Card Transactions
Overview of Credit Card Transactions
Digital StoreFront records all credit card transactions in a log you can access to see details for all credit
card transactions processed through the system.
The Credit Card Transactions log does not display customer credit card information. For security
reasons, customer credit card information is never stored in the database.
For details on managing merchant accounts in the system see Setting Up Merchant Accounts .
Accessing the Credit Card Transaction Log
On the Credit Card Transactions page, view the transaction log:
1. Merchant Name—the name of the merchant account involved in the transaction.
2. Transaction ID—the transaction ID number that the system assigns to the transaction.
3. Transaction Type—the code for the type of transaction.
This Transaction Code... Stands for...
Authorization Authorizes the amount to charge on the credit card. Authorization
is done when the user places their order for an automated quote
(possibly with estimated shipping) and for a manual quote job
when approved by user and credit card payment indicated (with
shipping included from quote).
Delayed Capture Delayed Capture occurs after an authorization to actually charge
the credit card. Delayed Capture is performed when an order is
marked as “shipped.” The amount of the Delayed Capture is the
amount of the order at the time it is marked as “shipped.”
Credit Credits an amount back to the credit card. (1) Credit is used when
you manually credit an amount to a customer's credit card. In this
case, it is not associated with any particular order and is purely a
manual operation, possibly performed with the customer on the
phone. (2) You can credit an order once an order has been marked
as “shipped” using the Credit This Order button.
Cancel/Void Voids a transaction. The entire amount of an order may be voided
by bringing up the transaction detail and pressing the Credit This
Order button. You cannot re-void an order.
Account Test Logs a test run on the account.
4. Result Code—the code for the outcome of the transaction. The following table contains only a few
of the dozens of transaction result codes assigned by the payment processors.