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Konica Minolta Digital StoreFront User Manual

Page 133

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Print Shops

133

cancel orders only when they are in the In Production status, whereas if you select only User
Approved
, buyers will be able to cancel orders only at this stage/status and would not be
permitted to cancel orders in the Approved or In Production statuses).

Note that buyers cannot cancel orders that have shipped or previously been cancelled;

thus these options are grayed out and cannot be selected. Buyer order cancellation is
available only for entire orders, not for line items in multi-item orders. After a buyer cancels
an order on his/her My Order History page, a message will show at the top informing that the
order was cancelled but that cancellation charges may apply.


After an order is cancelled, a hyperlink will be displayed at the top of the Order View "There
are [n] orders that have been cancelled by the buyer." Clicking that link will show the orders.
For more information on discharging cancelled orders on the Order View, see

Order View

.

You can override these buyer order permission settings at the company level; for more

information see

Add or Edit a Company

.

9.

Handling Charges

Amount—specify an amount to charge (above and beyond the cost of shipping) for each order
processed by the Print Shop.

Percentage—specify a percentage of the order subtotal for each order processed by the Print
Shop.

10.

Credit Card Merchant—specifies the merchant account that will govern all credit card payments

made to this print shop. For instructions on setting up merchant accounts in Digital StoreFront see

Managing Merchant Accounts

.

To accept credit cards, the system requires that digital server certificates (SSL, or Secure

Socket Layer) are installed on your site (see

Digital Server Certificates

).

Paypal Merchant Account ID—will show only if you have configured a PayPal Website
Payments Pro or Payflow Pro account in Digital StoreFront.

If you are using Payflow Pro be sure it is configured to use PayPal transactions. Contact

PayPal Payflow Pro Customer Support for more information. For details on setting up a
PayPal account in Digital StoreFront, see

Managing Merchant Accounts

.

11.

Shopping Cart Settings

Display handling charges as separate item in shopping cart—causes handling charges to be
listed as a separate line item in the shopping cart.