Grass Valley iControl V.4.43 - Manual (Page 699)

Common Tasks
Summary
Reaching Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 689
Creating Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 693
iControl Common Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 696
iC Navigator Common Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 719
iC Web Common Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 741
iC Creator Common Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 745
iC Router Control Common Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 750
Reaching Technical Support
If ever you need to contact Miranda Technical Support, you can use the contact information in
"Contact Us" , on page 761, or else you can navigate to the Contact Technical Support page in
iControl. Frequently, Miranda Technical Support will request a system snapshot of your
Application Server in order to better troubleshoot any problems you may have. The Contact
Technical Support page allows you to do this.
Perform the following procedures, as required:
• "Navigating to the Technical Support Contact Page of iControl" , on page 689
• "Creating a System Snapshot" , on page 692
Navigating to the Technical Support Contact Page of iControl
To navigate to the Technical Support contact page of iControl
1. On the iControl Startup page, click System tools.
REQUIREMENT
Before beginning this procedure, make sure you have opened iControl (see "Starting
iControl" , on page 696).