Grass Valley iControl V.4.43 - Manual (Page 196)

Logs
Create an incident template using Event Log Viewer
186
Task 1: Create an incident template using Event Log Viewer
To create an incident template using Event Log Viewer
1. If possible, copy the URI of the card in question. For example, if you first noticed the alarm
in an Alarm Browser, copy the URI from the alarm’s Properties.
2. In Event Log Viewer, paste (or type) the card’s URI in the Device ID field.
3. Click Search.
The events associated with the card appear in the results table.
4. Select the entries of interest in Event Log Viewer.
5. Right-click anywhere in the selection and click Create incident template.
Figure 4-108
The New incident template window appears.
REQUIREMENTS
Make sure you meet the following conditions before beginning this procedure:
• You have opened iControl (see page 696 ).
• You have opened iC Navigator (see page 719 ).
• You have opened Event Log Viewer (see page 721 ).
Note: You can also add other information that might narrow the search for related
events (e.g. the alarm’s name).