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Grass Valley iControl V.4.43 User Manual

Page 131

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iControl

User Guide

121

colleagues know someone is working on the problem), escalate the incident to a higher-level
user, and more.

Entries listed in the results table of Incident Log Viewer are color-coded, based on their
respective status, to help discriminate among them:

• New (or unacknowledged) incident entries appear in bold text.

• Acknowledged Incident entries appear in regular text.

• Cleared incident entries appear in gray text.

• Child (consolidated/linked) incidents appear in smaller text.

Figure 4-17

Note: If you right-click on any one of the State, Occurrences, or Status columns,
the resulting Shortcut menu does not include the items Add to search criteria nor
Search with this value only.

Results table

Search criteria

Tool bar

Menu bar