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Alarm acknowledgement – Grass Valley iControl V.4.43 User Manual

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Alarms in iControl

Alarm Acknowledgement

338

• can cause an event, status, text, or a combination of status and text to result depending on

the configuration of the alarm

The following table provides a brief description of the various types of alarms available within
iControl.

Alarm Acknowledgement

Alarm acknowledgement is a feature that provides on-line live acknowledgement of alarms
from Web pages and the iControl Alarm Browser. Alarm acknowledgement provides a way of
communicating to operators who may not be located in the same location. When these
operators are viewing the same Web page, acknowledgement of an alarm is visible for all to
see.

When a channel within a group of channels has an alarm status that is not normal then the
group background turns red, and the affected individual channel button flashes red until the
alarm is acknowledged. When acknowledged the alarm changes to solid red.

If the affected individual channel clears before being acknowledged, the group background
changes to a color designated by your configuration team that represents normal status and
the individual channel button flashes green.

An alarm acknowledgement:

• causes the alarm to flash at all locations when the alarm status changes from normal status

to any other status

• causes the alarm to continue to flash until acknowledged

• can indicate that somebody is working on resolving specific issues that caused alarms

when acknowledgment occurs

• simultaneously acknowledges all sub-alarms associated with a virtual alarm that represent

channel paths or groups of channels when the virtual alarm is acknowledged

• also allows one-by-one acknowledgement of virtual alarm sub- alarms

Alarm

Type

System

Created

Description

Health
Monitor

Yes

This alarm indicates the health of the system devices and automatically appears in the Alarm
Browser window.

iControl

Yes

This alarm indicates if all the connected cards and devices are available to the system by
automatically appearing in the Alarm Browser window.

iControl
Web

This alarm indicates if the services required by iControl Web are available by automatically
appearing in the Alarm Browser window. When the Web Creator page is saved it is automatically
saved on the Application Server and appears in the alarm list. The link to the Web page has a status
as a virtual alarm.

Third Party
Devices

These alarms indicate the operational status of third-party devices such as SNMP plug-ins

Virtual

This alarm is a combination of one or more sub-alarms that can cause a status or text to result
depending on the configuration of the alarm and is configured entirely by the user.