Task 6: explore the incident’s details – Grass Valley iControl V.4.43 User Manual
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Figure 4-116
2. Enter a comment, such as your name or other information related to the acknowledgement
of the incident.
3. Click OK.
The comment is saved to the incident log database. A timestamp appears in the
Acknowledged column and in the Attributes section.
Figure 4-117
Task 6: Explore the incident’s details
Exploring the information in the Attributes and Additional Info sections of the Incident
Viewer window can help you in your attempts to track and diagnose a problem.
To explore the incident’s details
1. In the Incident details area, click the Attributes tab.
The Attributes tab repeats the description of the incident from the results table.
Note: Changing an incident’s acknowledged state also changes the associated
alarms, but not the other way around.
REQUIREMENT
Before beginning this procedure, make sure you have completed Task 5 (see