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Task 8: clear the incident – Grass Valley iControl V.4.43 User Manual

Page 205

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iControl

User Guide

195

The comment is saved to the incident log database. The incident’s overall status turns
green, and a timestamp appears in the Resolved column and in the Attributes section.

Figure 4-126

The comment(s) saved when the incident was resolved can be viewed under the
Resolution and History tabs.

Figure 4-127

Task 8: Clear the incident

To clear the incident

1. Right-click anywhere in the row corresponding to the incident, and then click Clear.

The Clear window appears.

REQUIREMENT

Before beginning this procedure, make sure you have completed Task 7 (see

"Resolve the

incident"

, on page 194).