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Task 2: view the incident details – Grass Valley iControl V.4.43 User Manual

Page 197

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iControl

User Guide

187

Figure 4-109

6. Enter a name for this template.

7. Add comments to describe the template.

8. Select Create a new incident even if there is no fault.

This creates an incident even if none of the alarms specified in the selection is in a fault
condition.

9. Click OK.

Task 2: View the incident details

To view the incident details

1. In Incident Log Viewer, type the name of the new incident in the Name field, and then click

Search.

Figure 4-110

The incident entry appears in the results table. Since this entry is new (and
unacknowledged), the text is bold.

REQUIREMENT

Before beginning this procedure, make sure you have completed Task 1 (see

"Create an

incident template using Event Log Viewer"

, on page 186).