Task 2: view the incident details – Grass Valley iControl V.4.43 User Manual
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iControl
User Guide
187
Figure 4-109
6. Enter a name for this template.
7. Add comments to describe the template.
8. Select Create a new incident even if there is no fault.
This creates an incident even if none of the alarms specified in the selection is in a fault
condition.
9. Click OK.
Task 2: View the incident details
To view the incident details
1. In Incident Log Viewer, type the name of the new incident in the Name field, and then click
Search.
Figure 4-110
The incident entry appears in the results table. Since this entry is new (and
unacknowledged), the text is bold.
REQUIREMENT
Before beginning this procedure, make sure you have completed Task 1 (see
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