beautypg.com

Grass Valley iControl V.4.43 User Manual

Page 133

background image

iControl

User Guide

123

Resolved

Specify how the resolved status of an incident is to be considered in the search. From the menu,
choose Yes to find only cleared incidents, No to find only incidents not yet cleared, or leave blank
to find both.

Enter a starting point in the between field, or choose a preset value from the menu (30 hrs, 24 hrs,
1 week, or1 month ago). Enter an ending point in the and field, or choose a preset value from the
menu (now, 30 minutes, 24 hours, 1 week, or 1 month ago).

Duration of at least

Specify a minimum incident duration for the search.

Escalated at least [ .. ]
times

Specify a minimum number of incident escalations for the search.

Occurred at least [ .. ]
times

Specify a minimum number of times an open incident’s trigger has changed state from normal to
fault for the search.

--- Query / Update ---

Query

Enter the preset query name whose search criteria you would like to use in a new search.

Go

Click to begin a search of the incident log database using the criteria of the query selected in the
Query box.

Auto-update mode

Select to configure the Incident Log Viewer to automatically refresh the log list.

Update entries in real
time

When the

Auto‐update mode

check box is selected, the Update entries in real time option is no

longer greyed out. The real-time refresh option auto-updates the incident log list on a real-time
basis.

2

Refresh every

When the Auto-update mode check box is selected, the Refresh every option is no longer greyed
out. This manual refresh option auto-updates the incident log list at the frequency specified in the
Refresh frequency.

3

Refresh frequency

Use the up and down arrows or enter the number of minutes between automatic refreshes of
Incident Log Viewer.

--- Columns ---

Name

The user-defined name of the incident

Started

The creation date and time of the incident

Acknowledged

The date and time when the incident was last acknowledged – empty if not acknowledged

Resolved

The date and time when the incident was resolved (based on the virtual alarm linked to the incident
template) – empty if not resolved

Cleared

The date and time when the incident was cleared – empty if not cleared

Duration

The interval between the date and time of creation and of resolution for an incident, or the elapsed
time since its creation.

Escalations

The number of times an incident has been escalated

State

The state of the virtual alarm associated with the incident template

ID

The unique ID of the incident

Occurrences

The number of times an open incident’s trigger has changed state from normal to fault

(Continued)

Interface Element

Description