Grass Valley iControl V.4.43 User Manual
Page 133

iControl
User Guide
123
Resolved
Specify how the resolved status of an incident is to be considered in the search. From the menu,
choose Yes to find only cleared incidents, No to find only incidents not yet cleared, or leave blank
to find both.
Enter a starting point in the between field, or choose a preset value from the menu (30 hrs, 24 hrs,
1 week, or1 month ago). Enter an ending point in the and field, or choose a preset value from the
menu (now, 30 minutes, 24 hours, 1 week, or 1 month ago).
Duration of at least
Specify a minimum incident duration for the search.
Escalated at least [ .. ]
times
Specify a minimum number of incident escalations for the search.
Occurred at least [ .. ]
times
Specify a minimum number of times an open incident’s trigger has changed state from normal to
fault for the search.
--- Query / Update ---
Query
Enter the preset query name whose search criteria you would like to use in a new search.
Go
Click to begin a search of the incident log database using the criteria of the query selected in the
Query box.
Auto-update mode
Select to configure the Incident Log Viewer to automatically refresh the log list.
Update entries in real
time
When the
Auto‐update mode
check box is selected, the Update entries in real time option is no
longer greyed out. The real-time refresh option auto-updates the incident log list on a real-time
basis.
2
Refresh every
When the Auto-update mode check box is selected, the Refresh every option is no longer greyed
out. This manual refresh option auto-updates the incident log list at the frequency specified in the
Refresh frequency.
3
Refresh frequency
Use the up and down arrows or enter the number of minutes between automatic refreshes of
Incident Log Viewer.
--- Columns ---
Name
The user-defined name of the incident
Started
The creation date and time of the incident
Acknowledged
The date and time when the incident was last acknowledged – empty if not acknowledged
Resolved
The date and time when the incident was resolved (based on the virtual alarm linked to the incident
template) – empty if not resolved
Cleared
The date and time when the incident was cleared – empty if not cleared
Duration
The interval between the date and time of creation and of resolution for an incident, or the elapsed
time since its creation.
Escalations
The number of times an incident has been escalated
State
The state of the virtual alarm associated with the incident template
ID
The unique ID of the incident
Occurrences
The number of times an open incident’s trigger has changed state from normal to fault
(Continued)
Interface Element
Description