Task 7: resolve the incident – Grass Valley iControl V.4.43 User Manual
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Logs
Resolve the incident
194
Figure 4-123
6. The Resolution tab displays comments associated with the incident’s resolution.
Figure 4-124
Task 7: Resolve the incident
To resolve the incident
1. Right-click anywhere in the row corresponding to the incident and click Edit resolution.
The Edit Resolution window appears.
Figure 4-125
2. Enter a comment, such as your name or other information related to the resolution of the
incident.
3. Click OK.
REQUIREMENT
Before beginning this procedure, make sure you have completed Task 6 (see
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