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Task 7: resolve the incident – Grass Valley iControl V.4.43 User Manual

Page 204

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Logs

Resolve the incident

194

Figure 4-123

6. The Resolution tab displays comments associated with the incident’s resolution.

Figure 4-124

Task 7: Resolve the incident

To resolve the incident

1. Right-click anywhere in the row corresponding to the incident and click Edit resolution.

The Edit Resolution window appears.

Figure 4-125

2. Enter a comment, such as your name or other information related to the resolution of the

incident.

3. Click OK.

REQUIREMENT

Before beginning this procedure, make sure you have completed Task 6 (see

"Explore the

incident’s details"

, on page 191).