Auth-1037, Auth-1038, Auth-1039 – Dell POWEREDGE M1000E User Manual
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Fabric OS Message Reference
49
53-1001767-01
AUTH-1037
4
Severity
ERROR
AUTH-1037
Message
resp_len , port
Probable Cause
Indicates that a Diffie Hellman - challenge handshake authentication protocol (DH-CHAP)
authentication operation failed on the specified port due to mismatched response values between
two entities.
Recommended
Action
The error might indicate that an invalid entity tried to connect to the switch. Check the connection
port for a possible security attack.
Reinitialize authentication using the portDisable and portEnable commands or the switchDisable
and switchEnable commands.
If the message persists, run the supportFtp command (as needed) to set up automatic FTP
transfers; then run the supportSave command and contact your switch service provider.
Severity
ERROR
AUTH-1038
Message
retrieve certificate during
Probable Cause
Indicates that the public key infrastructure (PKI) certificate is not installed properly.
Recommended
Action
Reinstall the PKI certificate, using the pkiCreate command.
Reinitialize authentication using the portDisable and portEnable commands or the switchDisable
and switchEnable commands.
If the message persists, run the supportFtp command (as needed) to set up automatic FTP
transfers; then run the supportSave command and contact your switch service provider.
Severity
ERROR
AUTH-1039
Message
switch has conflicting authentication policy: Port
Probable Cause
Indicates that the neighboring switch has a conflicting authentication policy enabled. The_E-Port
has been disabled, because the neighboring switch rejected the authentication negotiation, and
the local switch has a strict switch authentication policy.
Recommended
Action
Correct the switch policy configuration on either of the switches using the authUtil command, and
then enable the port using the portEnable command.