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Text notifications, Limitations, Troubleshooting – Rockwell Automation 592- E300 Overload Relay User Manual User Manual

Page 309: Text notifications limitations

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Rockwell Automation Publication 193-UM015B-EN-P - June 2014

309

EtherNet/IP Communications Chapter 8

Text Notifications

The E300 Electronic Overload Relay EtherNet/IP Communication Module can
send a text message to a wireless phone by e-mailing the wireless phone's service
provider. The format for the text message is provided by the service provider and
looks similar to the example formats below.

AT&T™: 10-digit wireless phone [email protected]

Sprint®: 10-digit wireless phone [email protected]

Limitations

Based on the functionality of the E300 Electronic Overload Relay EtherNet/IP
Communication Module, there are some limitations on when the e-mails can be
triggered.

If two events occur at the same time, an e-mail will only be sent for the
most significant error.

If the device has been configured to send an e-mail for a lower prioritized
event and this event occurs at the same time as a higher prioritized event
for which the device has not been programmed to send an e-mail, an e-mail
will not be sent for either event.

The Clear e-mail will only be sent when all events have been cleared and an
event e-mail has previously been sent.

Troubleshooting

The following table identifies possible causes and corrective actions when
troubleshooting the E300 Electronic Overload Relay EtherNet/IP
Communication Module.

Status LED

Color

State

Possible Cause

Corrective Action

Network Status (NS)

None

The E300 EtherNet/IP Communication Module is
not receiving power.

Verify that the proper control voltage exists
between terminals A1 and A2 on the E300
Control Module.

Green, Red,

Not Illuminated

Flashing (once)

Normal

This is a normal power-up sequence.

Green

Flashing

The E300 EtherNet/IP Communication Module is
online, but with no connections established.

Check the EtherNet/IP master and its scan list
for correct scanner configuration.

Green

Solid

Normal operating state and the E300 EtherNet/
IP Communication Module is allocated to a
master.

No action is required.

Red

Flashing

One or more EtherNet/IP connections timed out. Reset the EtherNet/IP master device.

Red

Solid

Diagnostics test failed on power-up/reset. An
internal fault exists.

Cycle power to the unit. If the fault still exists,
replace the unit.

Duplicate EtherNet/IP module address exists.
Two modules cannot have the same address.

Change the IP address to a valid setting and
reset the device.

A fatal communication error occurred.

Check Ethernet media for proper installation.

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