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Important information, Still store software version mismatch, Verify/update the frame software – Grass Valley Kalypso User Manual V.15.0 User Manual

Page 273

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Kalypso — User Manual

273

Important Information

Note

An attempt to load a HD still or clip to a Still Store running in SD mode will
fail with the message “Load Failed, Insufficient Memory”.

Important Information

Still Store Software Version Mismatch

The internal protocol from the Kalypso HD/DUO Frame processor board
to the Still Store board has changed from versions 14.0 and earlier, to 15.0.
The Frame processor board will not communicate to the Still Store board
unless both have V14.0 or earlier installed. For example, V15.0 is installed
on the Frame and a Still Store option board is inserted into the Frame and
it has V14.0 or earlier installed. The two boards will be unable to commu-
nicate.

If the boards are not communicating, the operator will be unable to tell
what revision of Kalypso software is installed on the Still Store board.

Verify/Update the Frame Software

Verify that Kalypso V15.0 is installed on the Frame in the Status and Diags
menu.

If Kalyspo V15.0 is not installed on the Frame (in this scenario, Still Store
may have V15.0 installed but the Frame does not):

1.

install V15.0 using the Kalypso Installation Software

2.

Reboot the frame

If this does not resolve the problem, continue with these instructions.

1/9

2 x

3 x

8 x

18 x

9 x

19 x

1/25

1 x

1 x

3 x

6 x

3 x

6 x

a

Double the time multiple for Video with Key animations.

Table 10. Approximate HD/Duo Video Only Animation Clip Load and Save Times

Video Only

Raster Size

525i/625i 720p

1080i

Load Time

a

Save Time

a

Load Time

a

Save Time

a

Load Time

a

Save Time

a