Apple Mac OS X Server (version 10.2.3 or later) - Manual (Page 331)

Client Management: Mac OS X 331
I Can’t Enforce Default Web Settings
If you manage Internet preferences using Workgroup Manager and set up a default Web
browser, a default home page or search page, or a specific location to store downloaded files,
some applications may not accept these settings. You may need to set a default home page
using the application’s own preference settings instead.
I Can’t Enforce Default Mail Settings
If you manage Internet preferences using Workgroup Manager and set up a default email
reader, email address, or mail servers, some applications may not accept these settings. You
may need to use the client computer’s email application’s own preference settings instead.
Users Don’t See a List of Workgroups at Login
If a user with a network account does not see a list of workgroups at login,
m The user may not be in a group or may be in only one group. Hold down the Shift key
during login to show the list of workgroups.
m The user’s computer may not be in a computer list. Add the computer to a computer list
or include it in the Guest computer list.
If a user with a local account does not see a list of workgroups at login,
m The user’s computer may not have any workgroups assigned to it. Assign one or more
groups to the computer list (or Guest Computers list) to which that computer belongs.
m The user’s computer may not be in a computer list. Add the computer to a computer list
or include it in the Guest Computers list.
Users Cannot Open Files
Ordinarily, users can double-click a file in the Finder or select a file and choose Open from
the Finder’s File menu, and then an appropriate default application will open the file for
them. If the user works in a managed environment, this method may not always work.
For example, suppose the default application for viewing PDF files is Preview. A user logs in
and double-clicks a PDF file on her desktop. If the management settings that apply to that
user do not provide access to Preview, the file will not open. If the user has access to a
different application that can handle PDF files, the user can open that application and then
open the file.
To make sure commonly used applications are available to users, groups, or lists of
computers, use Workgroup Manager to add the application to the list in the Items pane of
the Applications preference.
LL0395.Book Page 331 Wednesday, November 20, 2002 11:44 AM