Apple Remote Desktop 3.1 User Manual
Apple remote desktop administrator’s guide
Table of contents
Document Outline
- Administrator’s Guide
- Contents
- About This Book
- Using Apple Remote Desktop
- Getting to Know Remote Desktop
- Installing Apple Remote Desktop
- System Requirements for Apple Remote Desktop
- Installing the Remote Desktop Administrator Software
- Setting Up an Apple Remote Desktop Client Computer for the First Time
- Upgrading the Remote Desktop Administrator Software
- Upgrading the Client Software
- Creating a Custom Client Installer
- Considerations for Managed Clients
- Removing or Disabling Apple Remote Desktop
- Organizing Client Computers Into Computer Lists
- Understanding and Controlling Access Privileges
- Setting Up the Network and Maintaining Security
- Interacting with Users
- Controlling
- Controlling Apple Remote Desktop Clients
- Control Window Options
- Switching the Control Window Between Full Size And Fit-To-Window
- Switching Between Control and Observe Modes
- Sharing Control with a User
- Hiding a User’s Screen While Controlling
- Capturing the Control Window to a File
- Switching Control Session Between Full Screen and In a Window
- Sharing Clipboards for Copy and Paste
- Controlling VNC Servers
- Setting up a Non–MacOSX VNC Server
- VNC Control Options
- Configuring an Apple Remote Desktop Client to be Controlled by a VNC Viewer
- Observing
- Changing Observe Settings While Observing
- Changing Screen Titles While Observing
- Viewing a User’s Account Picture While Observing
- Viewing a Computer’s System Status While at the Observe Window
- Shortcuts in the Multiple Screen Observe Window
- Observing a Single Computer
- Observing Multiple Computers
- Observing a Computer in Dashboard
- Sending Messages
- Sharing Screens
- Interacting with Your Apple Remote Desktop Administrator
- Controlling
- Administering Client Computers
- Keeping Track of Task Progress and History
- Installing Software Using Apple Remote Desktop
- Upgrading Software
- Copying Files
- Creating Reports
- Collecting Report Data
- Using a Task Server for Report Data Collection
- Report Database Recommendations and Bandwidth Usage
- Auditing Client Usage Information
- Finding Files, Folders, and Applications
- Comparing Software
- Auditing Hardware
- Testing Network Responsiveness
- Exporting Report Information
- Using Report Windows to Work with Computers
- Maintaining Systems
- Managing Computers
- Opening Files and Folders
- Opening Applications
- Quitting Applications Without Logging Out the User
- Putting a Computer to Sleep
- Waking Up a Computer
- Locking a Computer Screen
- Displaying a Custom Picture on a Locked Screen
- Unlocking a Computer Screen
- Disabling a Computer Screen
- Logging In a User at the Login Window
- Logging Out the Current User
- Restarting a Computer
- Shutting Down a Computer
- Starting Up a Computer
- UNIX Shell Commands
- Automating Tasks
- Icon and Port Reference
- Report Field Definitions Reference
- AppleScript Remote Desktop Suite
- PostgreSQL Schema Sample
- Index