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Supporting client computers, Solving problems, Supporting client computers 231 – Apple Mac OS X Server (version 10.2.3 or later) User Manual

Page 231: Solving problems 231

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Sharing

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Alternatively, you can choose View Directories from the Server menu.

2

Use a root user name and password to log in.

If you are not logged in as a root user, you cannot make changes using Workgroup Manager.

If possible, you should upgrade servers on your network to use Mac OS X Server version 10.2
or later.

Supporting Client Computers

Users can set some privileges for files or folders that they create on the server or in shared
folders on their desktops. Users of AppleShare client software can set access privileges for
folders they own. Windows file sharing users can set folder properties, but not privileges.

Solving Problems

Users Can’t Access a CD-ROM Disc

m Make sure the CD-ROM disc is a share point.

m If you share multiple CDs, make sure each CD is shared using a unique name in the

Sharing pane.

Users Can’t Find a Shared Item

m If a user can’t find a shared item, check the access privileges for the item. The user must

have Read access privileges to the share point where the item is located and to each
folder in the path to the item.

m Keep in mind that server administrators don’t see share points the same way a user does

over AFP because administrators see everything on the server. To see share points from a
user’s perspective, log in using a user’s name and password.

m Although DNS is not required for file services, an incorrectly configured DNS could cause

a file service to fail.

Users Can’t See the Contents of a Share Point

m If you set Write Only access privileges to a share point, users won’t be able to see its

contents.

You Can’t Find a Volume or Directory to Use as a Share Point

m Make sure the volume or directory name does not contain a slash (“/ ”) character.

Workgroup Manager’s Sharing window, which lists the volumes and directories on your
server, does not correctly display the names of volumes and directories (folders) that
include the slash (“/ ”) character.

LL0395.Book Page 231 Wednesday, November 20, 2002 11:44 AM