Toa N-8000 Series - Manual (Page 611)

8-11
Chapter 8 APPENDIX
3. IF TROUBLE OCCURS:
Symptom Potential Cause/Place to Inspect Remedy
The exchange or any
kind of interface unit
does not operate.
Power and cables may not be
connected correctly.
Connect the power source and cables
properly.
All indicators located on the
equipment's front panel may be out.
Make sure the power is turned on.
Check to see if the equipment's front
panel Status indicator remains lit or if
flashes repeatedly three times at one-
second intervals.
Refer to "Indicator Status &
Troubleshooting" on p. 8-14 .
The IP station does not
operate.
Power and cables may not be
connected correctly.
Connect the power source and cables
properly.
Check to see if the Status indicator
remains lit or if flashes repeatedly
three times at one-second intervals.
Refer to "Indicator Status &
Troubleshooting" on p. 8-14 .
The N-8000 Setting
Software fails to
recognize the exchange,
any kind of interface unit,
or IP station. (Includes
the case when network
setting is available)
The PC on which the N-8000 Setting
Software is installed may not be
connected or set correctly.
Set and connect the PC's IP
address,subnet mask, and default
gateway correctly.
The equipment's IP address, subnet
mask, default gateway, or port number
may not be set correctly.
Set the equipment's IP address,
subnet mask, default gateway, and
port number correctly. (See p. 5-16 ,
p. 6-5 .)
If connected to another network
via a router, the router may not be
connected correctly.
Confirm with your network
administrator that the router is
connected correctly.
The browser setting
screen fails to display
correctly. (Includes the
case when network
setting is available)
The PC used for exchange data
settings via browser may not be
connected correctly to the network, or
the browser may not be set correctly.
Perform settings or connections
correctly. (See p. 6-2 .)
The setting screen uses JavaScript.
The browser used may not support
JavaScript, or the JavaScript function
may be disabled.
When using Internet Explorer, select
[Tools] [Internet options] [Security]
[Custom level...] on the menu,
then set [Scripting] [Active scripting]
[Enable].
The browser is set to the option "Via a
proxy."
The screen may not be correctly
displayed if "Via a proxy" is selected
for the browser. Consult your network
administrator to find work-around
measures.
The exchange, any kind
of interface unit, or IP
station does not operate
correctly. (operations
such as station calls
or paging via other
exchange cannot be
performed.)
Equipment may not be registered
correctly.
Select the correct model number on
the Equipment registration screen
( p. 5-20 ).