Lenze 8400 motec - Manual (Page 304)

9 Diagnostics & error management
9.8 Error messages of the operating system
304 Lenze · 8400 motec · Reference manual · DMS 4.1 EN · 08/2013 · TD05
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9.8.5 Cause & possible remedies
This chapter contains all error messages of the controller operating system in numerical order of the
error numbers. The list provides detailed information on the response to the error message as well
as information on the cause & possible remedies.

Tip!
A list of all error messages of the controller operating system in alphabetical order can be
found in the previous chapter " Short overview (A-Z) " ( 302) .
Su02: One mains phase is missing [xx.0111.00002]
oH4: Heatsink temp. > shutdown temp. -5°C [xx.0119.00000]
oH1: Heatsink overtemperature [xx.0119.00001]

Note!
For the sake of readability, the Logbook and C00165/1 display the error number with the
following syntax:
[Error type].[Error subject area no.].[Error ID]
In this documentation, "xx", a wildcard, stands for the error type since it is configurable
for many error messages.
Response (Lenze setting printed in bold) Setting: C00565 ( Adjustable response)
 No Reaction  Fault  Trouble  WarningLocked
Cause Remedy
One mains phase of a three-phase supply has failed. Check mains connection.
Response (Lenze setting printed in bold) Setting: C00582 ( Adjustable response)
 No Reaction  Fault  Trouble  WarningLocked
Cause Remedy
The heatsink temperature now only differs by 5 °C from
the shutdown temperature of the motor.
Prevent further heating, i.e. reduce motor load or set con-
troller inhibit so that the heatsink can cool down again.
Response (Lenze setting printed in bold)
 No Reaction  Fault  Trouble  WarningLocked
Cause Remedy
The heatsink temperature is higher than the fixed limit
temperature (90 ° C).
Maybe the ambient temperature of the controller is too
high or the fan or its ventilation slots are dirty.
• Clean controller.
• If required, clean or replace the fan.
• Provide for sufficient cooling of the device.