Bayer HealthCare Rapidlab 800 - Manual (Page 408)

4Ć120 800 Series Operator's Manual
Problem Probable Cause and Solutions
No Sample Device
Detected No sample device is detected in the sample port after you press
Analyze and the sample door closes.
1. Ensure that you use proper sampling technique, as
described in Analyzing . . . Samples in Section 2.
2. Perform the Sample Entry Test, as described in Section 4.
3. Analyze the sample again.
4. If the message appears repeatedly with capillary samples,
replace the capillary seal.
Sample Temperature
Out of Range The measurement module block temperature is not in range at
the end of the measurement sequence.
1. Verify that the sample ground/temperature sensor is
installed correctly.
2. Perform the Temperature/pAtm Test, as described in
Section 4, to check the temperature of the preheater.
3. Remove any obstructions in the preheater, as described in
Removing Obstructions from the Measurement Module in
Section 4.