Bayer HealthCare Rapidlab 800 - Manual (Page 325)

4Ć41 Troubleshooting the System
D50 Glucose Sensor Error
Glu
Problem
The system detects an open connection in the glucose biosensor.
Solutions
Check that the biosensor is installed correctly with the contacts aligned, and the
spring-loaded latch is closed as described in Removing and Checking the
Sensors on page 4-65.
Check the levels of the reagents. Ensure that the reagent bottles are installed
properly and in the correct location. If reagents are low or are incorrectly
installed, replace the affected reagents, and perform a two-point calibration.
If the biosensor has been on the system less than one day, then perform three
two-point calibrations.
Replace the biosensor as described in Replacing the Glucose and Lactate
Biosensors in Section 3.
If the D code reappears, contact your Service Representative.
D50