Reliant Octel 200 and Octel 300 Message Servers PB6001401 - Manual (Page 503)

DTIC 10-11
Octel Overture 200/300 Serenade 3.0 PB60014–01
DTIC Not Up
The supervisor terminal is the virtual session you see on the DTIC card when you use the CONNECT
command to connect to the DTIC. The supervisor terminal may not indicate that the DTIC is up or stayed
up. This problem is likely caused by the E1 trunk being down. This terminology is used because
personnel with the proper cable can connect a terminal directly to the front of the DTIC card.
Once logged onto the DTIC, you can request the status of the trunk, the card in general, and any of the 30
ports (channels). An example of the status for a bad trunk follows. The trunk, card, and port 1 (channel 1)
status are shown in order.
To request the status of the trunk, at the dtic> prompt, enter
dtic>ST TR Enter
dtic>ST TR
––––– DS1A Signal Status –––––––––––––––––––––––––––––––––––––––––––––––––––––––––
RECEIVE TRANSMIT
State: Loss of Signal Traffic: Disabled
RAI: OFF RAI: OFF
AIS: OFF AIS: OFF
Line Code: ???? Mode: Non–CRC4
Loopback: OFF
Excess CRC Failures: NO
Excess FAS Errors: NO
Excess FEBE: NO
––––– Timeslot 16 Signaling Channel Status –––––––––––––––––––––––––––––––––––––––
RECEIVE TRANSMIT
State: Out of frame Mode: CAS
MF RAI: OFF MF RAI: ON
AIS: OFF AIS: OFF
––––– CM State ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
State: On–line
The TRANSMIT Traffic field shows Disabled, which indicates that the card will not transmit. The
RECEIVE State field shows Loss of Signal (LOS), which indicates that the E1 trunk is not being
detected. Because the main trunk is LOS, timeslot 16 will also have problems; its state is Out of Frame.
The card state is still On-line because it is operational but cannot complete calls because of trunk
problems. If the state is not On-line, the card also will not correctly complete calls. The following gives
basic information about the fields for the status of the trunk.