Reliant Octel 200 and Octel 300 Message Servers PB6001401 - Manual (Page 215)

Reports 5-33
Octel Overture 200/300 Serenade 3.0 PB60014–01
5.11 INTEGRATION CALLING STATISTICS
1. SYSTEM PERFORMANCE.
2. NETWORK TRAFFIC.
3. USER MESSAGE STATISTICS.
4. USER CALLING STATISTICS.
5. DISK USAGE.
6. PORT STATISTICS.
7. MAILBOX USAGE.
8. USER STATUS DETAIL.
'
9. INTEGRATION CALLING STATISTICS.
10 SYSTEM PERFORMANCE BY COS.
The Integration Calling Statistics Report lists information about the type of non-integrated or integrated
calls a mailbox received, as well as the number of calls to the mailbox that are abandoned.
* INTEGRATION CALLING STATISTICS *
MM/DD HH:MM P.M. YYYY Page 1
<––––––––––––––––––––––––INCOMING CALLS––––––––––––––––––––––––>
<––NON-INTEGRATED––> <–––INTEGRATED–––> CALLS DATE
MAILBOX TOTAL ANSWD NOANS BUSY GREET NOANS BUSY ALL ABAND CLEAR
The Integration Calling Statistics report provides the following information for calls directed to the listed
mailbox.
Total number of calls placed by the Octel Overture 200/300 to the mailbox.
Number of calls answered or transferred to ringing.
Non-Integrated Information
Number of calls not answered.
Number of calls placed to a busy extension.
Number of calls placed to the mailbox when
- Greeting is ON.
- Extension is unavailable or vacant.
- Call is placed to an extension which forwards back to a CX/MX mode
port.
- DID calls which were intercepted immediately.
- Calls to Personal Assistance resulting in RNA or busy.
- PBX integration calls which forward on the “all forward” condition.
TOTAL
ANSWD
NO ANSWD
BUSY
GREET