beautypg.com

Reliant Octel 200 and Octel 300 Message Servers PB6001401 User Manual

Page 392

background image

8-22

Installation and Maintenance Volume

Octel Overture 200/300 Serenade 3.0

PB60014–01

Table 8-2 Hardware Error Types and Remedies (continued)

Error Type:Name

Priority

Remedy

Source

41. Visual Mailbox

Hardware Error
(LAN HE)

Command link
interface LAN is
malfunctioning or has
detected a network
error

This is a Visual Mailbox error. First check
that Visual Mailbox is functioning properly.
If it is, this is a false alarm or the condition
has corrected itself.
Check to see if the cable from the Octel
Overture 200/300 to the Gateway is
properly connected and secured. Restart the
Gateway. If the problem still exists, replace
the CLI board in the Gateway.

3

DATA-1 =

LAN ERROR TYPE AS FOLLOWS:
01 =

NO RESPONSE FROM LAN CONTROLLER AFTER CONTROLLER
RESET

02 =

NO INTERRUPT RECEIVED FROM LAN AFTER CONTROLLER
ENABLED

03 =

INCORRECT ID STRING STORED BY CONTROLLER AFTER RESET

DATA-2 = FIRST BYTE OF ID STRING (SHOULD BE D1 HEX)

DATA-3 = SECOND BYTE OF ID STRING (SHOULD BE NODE ID)

20 =

PACKET TRANSMISSION WAS NOT ACKNOWLEDGED AFTER 5
SECONDS
DATA-2 = DESTINATION NODE ID

21 =

NETWORK RECONFIGURATION OCCURRED DUE TO TOKEN RING
INACTIVITY

2