Reliant Octel 200 and Octel 300 Message Servers PB6001401 User Manual
Page 392
8-22
Installation and Maintenance Volume
Octel Overture 200/300 Serenade 3.0
PB60014–01
Table 8-2 Hardware Error Types and Remedies (continued)
Error Type:Name
Priority
Remedy
Source
41. Visual Mailbox
Hardware Error
(LAN HE)
Command link
interface LAN is
malfunctioning or has
detected a network
error
This is a Visual Mailbox error. First check
that Visual Mailbox is functioning properly.
If it is, this is a false alarm or the condition
has corrected itself.
Check to see if the cable from the Octel
Overture 200/300 to the Gateway is
properly connected and secured. Restart the
Gateway. If the problem still exists, replace
the CLI board in the Gateway.
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DATA-1 =
LAN ERROR TYPE AS FOLLOWS:
01 =
NO RESPONSE FROM LAN CONTROLLER AFTER CONTROLLER
RESET
02 =
NO INTERRUPT RECEIVED FROM LAN AFTER CONTROLLER
ENABLED
03 =
INCORRECT ID STRING STORED BY CONTROLLER AFTER RESET
DATA-2 = FIRST BYTE OF ID STRING (SHOULD BE D1 HEX)
DATA-3 = SECOND BYTE OF ID STRING (SHOULD BE NODE ID)
20 =
PACKET TRANSMISSION WAS NOT ACKNOWLEDGED AFTER 5
SECONDS
DATA-2 = DESTINATION NODE ID
21 =
NETWORK RECONFIGURATION OCCURRED DUE TO TOKEN RING
INACTIVITY
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