Reliant Octel 200 and Octel 300 Message Servers PB6001401 - Manual (Page 170)

4-52 Installation and Maintenance Volume
Octel Overture 200/300 Serenade 3.0 PB60014–01
When all Octel Overture 200/300 port extensions pass these tests, proceed by connecting the 25-pair
cables to the Octel Overture 200/300 and test the message server for standard operation. The Octel
Overture 200/300 must initialize each of the PBX ports. To verify that all the ports are
initialized, at the
@ prompt, type PS .
All ports should return IDL .
Test for Call to a Ring-No-Answer Extension
.
The extension to be called must have a valid first digit (a mailbox with this first digit must already
exist in the USER Table) or be entered in the USER Table as a mailbox (mailbox number same as
the extension number and a COS).
Verify that the Octel Overture 200/300 correctly handles a ring-no-answer (RNA) call.
1. From telephone A, call the extension associated with port 1.
2. Did the Octel Overture 200/300 answer with the correct company greeting (a custom greeting or the
generic greeting)?
YES
'
Continue.
NO
'
Determine the cause and correct the problem before continuing.
3. Enter the extension number for telephone C.
4. Did the Octel Overture 200/300 respond with the prompt: “Thank you, just a moment . . .” (Primary
Answer Mode example)?
YES
'
Continue.
NO
'
Determine the cause and correct the problem before continuing.
5. After a predetermined interval (defined by the entry in the INFORMATION Table for ringbacks
before no answer), does the message server reconnect and speak the prompt “Extension XXX doesn’t
answer. Please leave a message at the tone, or enter another extension number, or press zero for
assistance”?
.
If the mailbox has not been entered in the USER Table, the Octel Overture 200/300 does not
offer to take a message.
YES
'
Press 9 9 , then hang up.
NO
'
Determine the cause and correct the problem before continuing.
6. Repeat the test for each Octel Overture 200/300 port.
Test for Calls to a Busy Extension
Verify that the Octel Overture 200/300 properly handles a call directed to a busy extension.
1. From telephone A, call the extension associated with port 1.
2. Did the Octel Overture 200/300 answer with the correct company greeting?
YES
'
Continue.
NO
'
Determine the cause and correct the problem before continuing.