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Reliant Octel 200 and Octel 300 Message Servers PB6001401 User Manual

Page 399

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System Errors and Traffic Pegs 8-29

Octel Overture 200/300 Serenade 3.0

PB60014–01

Table 8-2 Hardware Error Types and Remedies (continued)

Error Type:Name

Priority

Remedy

Source

63. Fax Card

Hardware Error

Fax loopback test
failed, or fax card
didn’t respond to test
command,

TEST X

x

y

z

.

Replace the fax card and do the loopback
test again.

2

DATA-1 =

00 = FAX LOOPBACK TEST FAILED

DATA-2 =OTHER CH# (RELATIVE) USED IN TEST
DATA-3 =ERROR CODE RETURNED FROM FAX PROCESSOR

01 = FAX CARD DIDN’T RESPOND TO TEST COMMAND

DATA-2 =1ST CH# (RELATIVE) USED IN TEST
DATA-3 =2ND CH# (RELATIVE) USED IN TEST

64. LAN Card

Hardware Error

Problem detected by
the LAN card.

Dependent on the Data-1 values described
below.

3

DATA-1 =ERROR CODE:

00 = INVALID LAN CONTROL BUS ID

Problem with LAN card.

REMEDY:

Contact your technical support center.

01 = BAD LAN CONTROL BUS CKSUM

Problem with LAN card.

REMEDY:

Contact your technical support center.

02 = LOST COMMUNICATION TO LAN BOARD

Communication between the CPU and LAN card across the control

bus was interrupted or failed for some reason.

REMEDY:

Verify that the LAN card is properly inserted in the slot
and has not been removed. Try the

LANSTAT

command

to verify that the LAN card is up and communicating
with the CPU. If the error continues, contact your
technical support center.