Reliant Octel 200 and Octel 300 Message Servers PB6001401 - Manual (Page 380)

8-10 Installation and Maintenance Volume
Octel Overture 200/300 Serenade 3.0 PB60014–01
Table 8-2 Hardware Error Types and Remedies (continued)
Error Type:Name Priority Remedy Source
03 = LIC WAS BUSY WHEN IT SHOULDN’T HAVE BEEN
The integration card was not able to accept commands to it
because it was busy.
REMEDY: Reset the integration card. If the error persists call your
technical support center.
04 = LIC REPORTED BAD DIAGNOSTIC BYTE:
During the code download procedure or normal operation, the
integration card reported an error through its diagnostic byte.
DATA-2 = DIAGNOSTIC BYTE
DATA-3 = NOT USED
DATA-4 = STATE OF LIC TASK WHEN ERROR OCCURRED
REMEDY: Clear the Hardware Error Table. If the error persists, call
your technical support center.
05 = LIC REPORT LINK STATUS ERROR
The digit display telephone line to the integration card is not
working.
DATA-2 = LINK NUMBER HAVING ERROR
DATA-3 = LINK STATUS
DATA-4 = STATE OF LIC TASK WHEN ERROR OCCURRED
REMEDY: Check the PBX status on the line if DATA-3 = 03 or
check the wiring or PBX hardware if DATA-3 = 04.
24: PBX Integration
(continued)
Problem with the
integration
cardRS-232C
integration This error pertains only to certain
integrated message servers. The following
outlines the probable cause and suggested
remedy for that error, depending upon the
DATA fields. 2
06 = LIC RECEIVED BAD REQUEST FROM CPU
This is an error in communication between the system software
and the integration card.
DATA-2 = REPLY BYTE (34 = LIC BOOTED, 35 = BOOT ROM)
DATA-3 = BAD REQUEST BYTE
DATA-4 = STATE OF LIC TASK WHEN ERROR OCCURRED
REMEDY: Call your technical support center