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Reliant Octel 200 and Octel 300 Message Servers PB6001401 User Manual

Page 169

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Installation 4-51

Octel Overture 200/300 Serenade 3.0

PB60014–01

PBX Functional Test

Verify that each Octel Overture 200/300 port extension can initiate a transfer by doing a hookswitch flash
and a transfer code or just a hookswitch flash, before entering an extension number. Also, verify that you
can reconnect to the caller when the extension called is not answered or busy. Perform the following steps:

1.

Connect telephone B to the modular-adapter position associated with port 1 of the Octel Overture
200/300.

2.

From telephone A, call the extension number associated with telephone B.

3.

Answer telephone B, and perform a hookswitch flash.

4.

Does the PBX provide a stutter or solid dial tone after the hookswitch flash?

YES

'

If either tone is present, continue to step 5

NO

'

Stop and correct the problem before continuing.

5.

Enter the transfer initiate code, if any, then enter the extension number associated with telephone C.

6.

After several ringbacks, perform a hookswitch flash and reconnect code, if required, to reconnect to
telephone A.

7.

Did telephone C stop ringing? Were you get reconnected to telephone A, which was on hold?

YES

'

Connect telephone B to the next Octel Overture 200/300 port extension and
continue until the extensions for each port are tested.

NO

'

Determine the cause and correct the problem before continuing.

8.

Make telephone C busy by taking it off-hook. Then repeat the test, starting with step 1 and calling a
busy extension instead of the ring-no-answer extension.

.

The extension number connected to telephone C should start with the same first digit as those
configured in the USER Table.

Test for Calls to the Intercept Extension (Attendant)

Verify that each extension can transfer a call to the intercept extension (attendant), as follows:

1.

Connect telephone B to the modular-adapter position associated with port 1 of the Octel Overture
200/300.

2.

From telephone A, call the extension number associated with telephone B.

3.

Answer telephone B, and perform a hookswitch flash and enter the transfer code, if required. Press

0

(or the attendant’s extension number), then hang up telephone B.

4.

Did telephone A connect with the operator?

YES

'

Continue test for all extensions, then proceed to the test in the next section.

NO

'

Determine the cause and correct the problem before continuing.

.

Some PBXs do not allow a blind (unscreened) transfer to an attendant. If this is the case, do
not assign Attribute 15 — TRANSFER TO A RINGING EXTENSION, to the COS for this
mailbox.