Reliant Octel 200 and Octel 300 Message Servers PB6001401 User Manual
Page 376

8-6
Installation and Maintenance Volume
Octel Overture 200/300 Serenade 3.0
PB60014–01
Table 8-2 Hardware Error Types and Remedies
Error Type:Name
Source
Remedy
Priority
1: Floppy Disk
TEST FLOP 1
or
while trying to read
Clear Hardware Error Table and run
TE
F 1
. If errors repeat, replace the following
components one at a time. Run
TE F 1
each time. Check cables, diskette, CPU,
MFD.
DATA-1 = ERROR CODES
01 = READ
02 = WRITE
1
2: Tone Reflection
Selftest or
TEST
LINE 1, TEST L
5
Clear Hardware Error Table. Run
TE L 1
.
If one channel fails, disconnect line card
and run
TE L 1
again or
TE L 5
. If
errors repeat, replace the LIC. If all lines
fail, check the configuration or VCU as
possible cause.
2
3: Prompt
Selftest or
TEST
LINE 1
Same as error 2.
2
4: DTMF Reflection
Selftest or
TEST
LINE 1
Same as error 2.
2
5: Ring Through
TEST LINE 2
PORT
Verify that extension numbers in the table
are correct. Could be a problem in PBX
extensions or LIC.
2
6: Floppy Disk
Controller
During read or write
to floppy
Clear Hardware Error Table, run
TEST
FLOP 1
. Check cables. If errors repeat,
replace CPU.
1
8: VCU On-line
On-line diagnostic
tests
Replace VCU. Reboot the message server.
If error repeats, replace CPU. If problem
continues, contact your technical support
center.
3
10: Disk getting full
Disk message capacity
is all used up or
getting there.
For DATA-1=03 and DATA-2=00–06, and
11 errors, erase messages or increase hard
disk capacity. For DATA-2=10 errors, call
your technical support center.
3
DATA-1 =
01
=
ALARM THRESHOLD CONFIGURED IN SYSTEM
PARAMETER 108 REACHED
03
=
DISK FULL OR CANNOT MAKE MESSAGE REDUNDANT