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Reliant Octel 200 and Octel 300 Message Servers PB6001401 User Manual

Page 376

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8-6

Installation and Maintenance Volume

Octel Overture 200/300 Serenade 3.0

PB60014–01

Table 8-2 Hardware Error Types and Remedies

Error Type:Name

Source

Remedy

Priority

1: Floppy Disk

TEST FLOP 1

or

while trying to read

Clear Hardware Error Table and run

TE

F 1

. If errors repeat, replace the following

components one at a time. Run

TE F 1

each time. Check cables, diskette, CPU,
MFD.

DATA-1 = ERROR CODES

01 = READ
02 = WRITE

1

2: Tone Reflection

Selftest or

TEST

LINE 1, TEST L
5

Clear Hardware Error Table. Run

TE L 1

.

If one channel fails, disconnect line card
and run

TE L 1

again or

TE L 5

. If

errors repeat, replace the LIC. If all lines
fail, check the configuration or VCU as
possible cause.

2

3: Prompt

Selftest or

TEST

LINE 1

Same as error 2.

2

4: DTMF Reflection

Selftest or

TEST

LINE 1

Same as error 2.

2

5: Ring Through

TEST LINE 2
PORT

Verify that extension numbers in the table
are correct. Could be a problem in PBX
extensions or LIC.

2

6: Floppy Disk

Controller

During read or write
to floppy

Clear Hardware Error Table, run

TEST

FLOP 1

. Check cables. If errors repeat,

replace CPU.

1

8: VCU On-line

On-line diagnostic
tests

Replace VCU. Reboot the message server.
If error repeats, replace CPU. If problem
continues, contact your technical support
center.

3

10: Disk getting full

Disk message capacity
is all used up or
getting there.

For DATA-1=03 and DATA-2=00–06, and
11 errors, erase messages or increase hard
disk capacity. For DATA-2=10 errors, call
your technical support center.

3

DATA-1 =

01

=

ALARM THRESHOLD CONFIGURED IN SYSTEM
PARAMETER 108 REACHED

03

=

DISK FULL OR CANNOT MAKE MESSAGE REDUNDANT