beautypg.com

Reliant Octel 200 and Octel 300 Message Servers PB6001401 User Manual

Page 398

background image

8-28

Installation and Maintenance Volume

Octel Overture 200/300 Serenade 3.0

PB60014–01

Table 8-2 Hardware Error Types and Remedies (continued)

Error Type:Name

Priority

Remedy

Source

46. Received DTMF

other than D
(AMIS)

While trying to
establish a connection
with a Protocol 4
(AMIS) location,
received non D
DTMF tone,
suggesting that a
person’s telephone
number may have
been entered.

Check the route. Check that the PNN or
TNN is correct. Contact the system
administrator of the remote network.

1

DATA-1 =

ERROR CODE:
01 =

WHILE TRYING TO ESTABLISH A CONNECTION WITH A LOCN,
WE GOT BACK DTMF WE WERE NOT EXPECTING, SUGGESTING
WE MAY HAVE, SOMEHOW, DIALED A PERSON’S TELEPHONE
NUMBER.
FOR PROTOCOL 1

, 2

AND 3 WE COULD’VE GOT DTMF 0-9, * OR #

FOR PROTOCOL 4 WE COULD’VE GOT ANY DTMF OTHER THAN
D
DATA-2 and DATA-3 = ARE THE INDEX INTO THE NETRLT TABLE
THAT LEADS US TO THE PROBLEMATIC LOCATION

REMEDY:

Check the route, PNN and TNN. Contact the system
administrator at the remote end.

DATA-2 =

ERROR CODE:
02 =

ATTEMPTING TO NETWORK WITH AN OEM MODEL THAT HAS
NETWORKING INCOMPATIBILITY
DATA-2 and DATA-3 = ARE THE INDEX INTO THE NETRLT TABLE
THAT LEADS US TO THE PROBLEMATIC LOCATION

REMEDY:

Contact your technical support center.

61. VCU: Insufficient

Control RAM

The VCU does not
have enough control
RAM for model
specified by CPU.

Contact your technical support center.

3

DATA-1

=

MEGABYTES OF RAM ACTUALLY HAVE

DATA-2

=

MAX PORTS GIVEN BY CPU REQUEST

62. VCU: Insufficient

Voice

RAM

The VCU does not
have enough voice
RAM for model
specified by CPU.

Contact your technical support center.

3

DATA-1

=

MEGABYTES OF RAM ACTUALLY HAVE

DATA-2

=

MAX PORTS GIVEN BY CPU REQUEST