Reliant Octel 200 and Octel 300 Message Servers PB6001401 - Manual (Page 174)

4-56 Installation and Maintenance Volume
Octel Overture 200/300 Serenade 3.0 PB60014–01
13. Repeat the procedure from step 3 for all ports, until all ports are busied out. Verify that calls can be
placed through the Octel Overture 200/300 from each port.
14. From telephone A, call out and back in on a trunk dedicated to the hunt group.
15. Does the call overflow to the correct destination?
YES
'
Continue.
NO
'
Determine the cause and correct the problem before continuing.
.
Some PBXs might not support overflow, in which case a ring-no-answer condition could be
encountered.
16. Remove the busy condition from all Octel Overture 200/300 port extensions.
17. Repeat steps 3 through 13 except call an extension that does not answer, and then repeat it by calling
a busy extension.
Test to Verify Trunks
1. From telephone A, call outside the PBX and back in on the first trunk dedicated to the Octel
Overture 200/300.
2. Does the Octel Overture 200/300 answer correctly?
YES
'
Continue.
NO
'
Determine the cause and correct the problem before continuing.
3. Repeat the procedure from step 1 for each trunk, until all hunts have been tested. Verify that each
trunk is answered by the Octel Overture 200/300 with the correct greeting.
.
Toll-free service lines can be tested individually, even if they are bands from other areas, by
using the “plant test” number. Get these from the PE (Public Exchange) if you do not know
them.
Test for Calls to the Intercept Extension
Verify that the Octel Overture 200/300 can transfer a call to the intercept position (attendant) when the
caller does nothing or presses
0 , as follows:
1. From telephone A, call the extension associated with port 1.
2. Does the Octel Overture 200/300 answer correctly?
YES
'
Continue.
NO
'
Determine the cause and correct the problem before continuing.
3. Listen to the complete company greeting. Do nothing, let the Octel Overture 200/300 time out, and
transfer the call to the attendant (do not enter any digits).
4. Did you reach the attendant?
YES
'
Continue for all ports.
NO
'
Determine the cause and correct the problem before continuing.
5. Repeat the procedure except press 0 instead of waiting for a timeout.