Reliant Octel 200 and Octel 300 Message Servers PB6001401 - Manual (Page 379)

System Errors and Traffic Pegs 8-9
Octel Overture 200/300 Serenade 3.0 PB60014–01
Table 8-2 Hardware Error Types and Remedies (continued)
Error Type:Name Priority Remedy Source
16: Defect in hard
disk prompt area
Defect in prompt area
logged into Defect
List Copy prompts from diskette to the hard
disk, using the Floppy Backup Restore
procedure. If errors repeat, possible cause
could be HD or VCU. 3
DATA-1 =
00 = BOTH SYS DRIVES
01 = SYS DRIVE 1
02 = SYS DRIVE 2
DATA-2 = LEAST SIGNIFICANT BYTE (Prompt number in HEX)
DATA-3 = MOST SIGNIFICANT BYTE (Prompt number in HEX)
DATA-4 = LANGUAGE SET # (1 TO N=n)
18. Data lost error.
Hard disk
number
Failure to attempt to
relocate a bad sector
on a disk. Data has
been lost. Replace hard disk with a spare provided by
Octel. If error continues, contact your
technical support center. 3
DATA-1 = LOGICAL DRIVE ID THAT FAILED TO REMAP SECTOR
DATA-2 = NOT USED
DATA-3 = NOT USED
DATA-4 = NOT USED
20–22: DID System
Error
DID Diagnostics or
configuration
problems Refer to the DID/E&M Trunk Interface
manual for details. 2
23: PBX Integration Problem with the
RS-232C link with
PBX Check the RS-232C connections. If error
repeats, contact your technical support
center. 2
24: PBX Integration Problem with the
integration card or
RS-232C integration This error pertains only to certain
integrated message server. The following
outlines the probable cause and suggested
remedy for that error, depending upon the
DATA fields. 2
The DATA-1 field specifies the type of error. DATA-2 through DATA-4 are data
associated with the error.
DATA-1 = ERROR CODE:
01 = ERROR IN OPENING CODE FILE H:LIC:
There is no code in the message server for the integration card.
REMEDY: Call your technical support center.
02 = ERROR DOWNLOADING FILE, DISK ERROR WHILE READING
H:LIC:
REMEDY: Call your technical support center.