Reliant Octel 200 and Octel 300 Message Servers PB6001401 - Manual (Page 403)

System Errors and Traffic Pegs 8-33
Octel Overture 200/300 Serenade 3.0 PB60014–01
Table 8-2 Hardware Error Types and Remedies (continued)
Error Type:Name Priority Remedy Source
66. LAN Card
Reported
Hardware Error
(continued)
Problem detected by
the LAN card. Dependent on the DATA-1 values as
described below. 3
02 = LINK LOST
REMEDY: The LAN card lost its connection to the LAN. This
usually indicates that the connection to the digital
network went down. It is normally not a problem within
the Octel Overture 200/300 cabinet. It is mainly an
informational error. It shows the date and time of the
occurrence, which can be correlated to the Call
Processing Trace and any user complaints at this time.
This error can occur for many reasons, including the
following:
- LAN cable or wiring to the hub was disconnected.
- The digital network was taken down for servicing.
- Equipment failure in the digital network.
The LAN card will automatically attempt to reestablish
all connections when the digital network comes up again.
All system functions and features should recover and
continue smoothly.
If digital networking is currently up and running, it means
there was a temporary loss of the network, which has
since been corrected. Otherwise, it may be necessary to
check with the network administrator.
If the problem continues, even when the external digital
network is up, it may indicate a problem with the LAN
card.
03 = COULD NOT GET ENETID FROM BIC
REMEDY: Contact your technical support center.
04 =BAD ROUTE — GATEWAY IP ADDRESS BAD
Error occurs if the user set up a gateway IP address that is incorrect;
i.e., the gateway is not in the same LAN as the system.
DATA-2 and DATA-3 together give 16 bits of error information.
DATA-4 = 0
REMEDY: Correct the gateway IP address.