Reliant Octel 200 and Octel 300 Message Servers PB6001401 - Manual (Page 383)

System Errors and Traffic Pegs 8-13
Octel Overture 200/300 Serenade 3.0 PB60014–01
Table 8-2 Hardware Error Types and Remedies (continued)
Error Type:Name Priority Remedy Source
25: Works Link
Failure
Problem with the
RS-232C link to the
Works system The remedy for the error depends on the
DATA-1 values. For DATA-1 values not
listed, call your technical support center. 3
DATA-1 = 04 = UNABLE TO SYNCHRONIZE LINK
REMEDY: Verify that the Works system hardware is correctly
installed. Run Works system hardware diagnostics.
Call your technical support center, if necessary.
DATA-1 = 05 = SOFTWARE RELEASE MISMATCH BETWEEN THE OVERTURE
200/300 AND WORKS
REMEDY: Install correct software releases on the Works system
and the Octel Overture 200/300. Call your technical
support center, if necessary.
DATA-1 = 07 = WRONG CARD INSTALLED IN AP SLOT (BAD CARD ID)
REMEDY: Check to make sure that the card installed in the
slot is an AP card.
27: Option Control
Chip Error
Problem with the
OCC Contact your technical support center. 3
DATA-1 = ERROR CODE:
01 = OCC READ ERROR (OCC CHIP PROBABLY BAD OR MISSING)
02 = OCC CHECKSUM ERROR
03 = SERIAL NUMBERS ON THE OCC AND SECTOR 3 ARE DIFFERENT
04 = CONTENTS OF THE OCC AND SECTOR 3 ARE DIFFERENT
05 = OCC SERIAL NUMBER IS ALL ZEROES
06 = SECTOR 3 READ ERROR
07 = SECTOR 3 CHECKSUM ERROR
0D = HW BIT DOESN’T MATCH OCC
0E = OEM ID ERROR ON DISK DRIVE
DATA-2 =
PHYSICAL SLOT #
DATA-3 = LOG UNIT #
DATA-4 = OEM ID OF DRIVE
DATA-2 = UNUSED
DATA-3 =
UNUSED
DATA-4 = UNUSED