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Reliant Octel 200 and Octel 300 Message Servers PB6001401 User Manual

Page 409

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System Errors and Traffic Pegs 8-39

Octel Overture 200/300 Serenade 3.0

PB60014–01

#

Description

13

NO DIAL TONE FROM PBX WHEN TRYING TO MAKE A CALL

Number of times the OctelOverture 200/300 attempted to callout and did

not receive dial tone from the PBX (when connecting a call).

14

LEFT MESSAGE AFTER CALLING AN EXTENSION

Number of messages left after calling an extension that was busy or did not

answer.

15

NUMBER OF VOICE PROCESSING ERRORS

Number of software errors.

16

TIMES NEW WAS USED TO CREATE A MESSAGE

Number of times new was used to create a message (

).

6

17

NUMBER OF FORWARDED MESSAGES

Number of times forward was used (

).

1 3

18

NUMBER OF REPLY MESSAGES

Number of times reply was used (

).

1 7

19

TIMES VOLUME WAS USED

Number of times volume was used (

).

1 8

20

RETURNED TO AUTO ATTENDANT FROM LOGON

Number of times

was used from mailbox to return

to

automated

attendant level.

9

0

21

TIMES TIME STAMP WAS USED

Number of times that time was used (

).

8

22

MESSAGES SENT WITH MORE THAN ONE ADDRESS

Number of messages that were directed to more than one address.

23

MESSAGES DELETED

Number of messages deleted Ċ heard to conclusion and exited with

,

deleted because too short, or erased. If a message has been sent to more than

one address, the message is not deleted (and count accumulated) until all

addresses have erased the message.

9

24

AMOUNT OF SECONDS ALL PORTS BUSY

Total number of seconds calls were blocked because all Octel Overture 200/300

ports were busy.

25

MESSAGE WAITING COLLIDED WITH AN INCOMING CALL

Number of times message waiting call collided with incoming call or did not

receive dialtone from PBX.

26

CALLS MADE BY MESSAGE WAITING

Number of message waiting calls made.

27

MESSAGE DELETED Ċ TOO SHORT

Number of messages deleted because they were less than four seconds in

duration.