Reliant Octel 200 and Octel 300 Message Servers PB6001401 - Manual (Page 171)

Installation 4-53
Octel Overture 200/300 Serenade 3.0 PB60014–01
3. Make sure that telephone C is busy by taking it off-hook. Enter the extension number for telephone C.
4. Did the Octel Overture 200/300 respond with the prompt “Thank you, just a moment . . .” (primary
answer mode example)?
YES
'
Continue.
NO
'
Determine the cause and correct the problem before continuing.
5. After a short interval, does the message server reconnect and speak the prompt “Extension XXX is
busy. Please leave a message at the tone, or enter another extension number, or press zero for
assistance”?
YES
'
Press 9 9 , then hang up.
NO
'
Determine the cause and correct the problem before continuing.
6. Repeat the test for each Octel Overture 200/300 port.
Hunt Group Operation Test
Verify the hunting sequence, as follows:
.
The terminal command PS displays the current status of each Octel Overture 200/300 port. A
three-character abbreviation denotes the state of each port. Refer to the Maintenance Commands
chapter for more information about using the PS command and the meaning of the states.
1. From the system level @ prompt, enter PS .
2. Does the port status show the IDL state for all positions? If not, determine the cause and correct the
problem before continuing.
a. Some ports may be in the TST (test) state momentarily, because of online diagnostics. If a port
is in the TST state, enter PS several times, before deciding whether the port is in trouble or
self-test is running. Self-test runs every 5 minutes; if a problem is encountered, it is entered in
the Hardware Error Table.
b. If other calls are being made into the Octel Overture 200/300, all ports might not be idle. If they
are not all idle, check to see whether anyone else is calling.
If the terminal is connected remotely, one of the ports shows the modem as MOD .
3. From telephone A, enter the extension number or access code associated with the Octel Overture
200/300 hunt group.
4. Does the Octel Overture 200/300 answer correctly? If not, determine the cause and correct the
problem before continuing.
5. From the terminal, enter PS .
.
The port status should show the port in WFD (wait for digits) state when an incoming call is
answered.
6. Did the correct port answer, based upon how the PBX is programmed for hunting groups?
YES
'
Continue.
NO
'
Determine the cause and correct the problem before continuing.
7. From telephone A, press 9 9 and hang up after the message server says “good-bye.”