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Reliant Octel 200 and Octel 300 Message Servers PB6001401 User Manual

Page 402

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8-32

Installation and Maintenance Volume

Octel Overture 200/300 Serenade 3.0

PB60014–01

Table 8-2 Hardware Error Types and Remedies (continued)

Error Type:Name

Priority

Remedy

Source

64. LAN Card

Hardware Error
(continued)

Problem detected by
the LAN card.

Dependent on the DATA-1 values described
below.

3

B = CONTROL BLOCK SIZE MISMATCH

Compatibility problem with LAN card.

DATA-2 =

LOW BYTE OF CTL BLOCK SIZE

REMEDY:

Contact your technical support center.

C = CPU DATA PACKET RECEIVED GOT CHECKSUM ERROR

Data communication is being corrupted between the current system

CPU and the CPU at the location specified.

DATA-2

values as follows:

1

On open conn request received

2

On connless data packet

3

On data packet received

4

On connection grant received

5

On connection reject received

6

On a query packet received

7

Remote end had the cksum error

DATA-3 =

LOW BYTE OF LOCATION

DATA-4 =

UPPER BYTE OF LOCATION

REMEDY:

The LAN card guarantees that if a packet gets through, it
should be perfect, regardless of line conditions.
Therefore, this most likely points to the software on
either the CPU or LAN card. Was the software recently
changed or upgraded at either location? If this continues,
contact your technical support center.

To determine the other location: Subtract 2 from the
number in Data-2 and Data-3 to get the location number
starting from 1. In

UPDATE

, list the

LOCATION T

able to

determine the name of the corresponding location.

65 DMA Channel

Error

Problem with CPU
card

Replace CPU card

2

66. LAN Card

Reported
Hardware Error

Problem detected by
the LAN card.

Dependent on the DATA-1 values as
described below.

3

DATA-1 =

ERROR CODE ON LAN CARD:

01 = ERROR LOGGED PRIOR TO SYNC-UP WITH CPU

REMEDY:

Contact your technical support center.