Reliant Octel 200 and Octel 300 Message Servers PB6001401 - Manual (Page 175)

Installation 4-57
Octel Overture 200/300 Serenade 3.0 PB60014–01
6. From telephone A, call out and back in on a trunk dedicated to the hunt group. When the Octel
Overture 200/300 answers, let the message server time out.
7. Does the Octel Overture 200/300 transfer the call to the intercept position?
YES
'
Continue.
NO
'
Determine the cause and correct the problem before continuing.
Message Waiting Test
1. From telephone A, call out and back in on a trunk dedicated to a Octel Overture 200/300 port.
2. Does the Octel Overture 200/300 answer correctly?
YES
'
Continue.
NO
'
Determine the cause and correct the problem before continuing.
3. Make sure that telephone C is busy, by taking it off-hook. Enter the extension number associated
with telephone C.
4. After a predetermined interval, the Octel Overture 200/300 should reconnect, and at telephone A you
should hear, “Extension XXX is busy. Please leave a message at the tone, or enter another extension
number, or press zero for assistance.”
5. Leave a test message for telephone C.
.
A message is not delivered to a mailbox unless it is at least 4.5 seconds long. The mailbox
must be entered in the USER Table for the Octel Overture 200/300 to offer to take a message.
6. The Octel Overture 200/300 should now initiate a message-waiting-notification call (ASAP message
waiting) to the extension associated with telephone C.
.
If all ports are allowed to make outcalls, the call is not attempted when three-fourths or more
of the ports are being used. Also, for message waiting, INFORMATION Table Index 12 —
MESSAGE WAITING NOTIFICATION, must be set to Y.
7. Does the Octel Overture 200/300 call the extension associated with telephone C?
YES
'
Continue.
NO
'
Determine the cause and correct the problem before continuing.
8. Answer telephone C. The Octel Overture 200/300 should respond with “Extension XXX has X
messages. Ready,” or “Extension XXX has X messages. Please enter your security code.”
9. Enter the security code, if asked, and press 5 to Listen to the test message.
10. Does the message sound clear?
YES
'
Continue.
NO
'
Determine the cause and correct the problem before continuing.
11. Press 3 to Erase the message, then press 9 to exit the mailbox. Does the Octel Overture 200/300
respond with “X messages will be erased” ?
YES
'
Press 9 to exit the message server. The Octel Overture 200/300 should respond with
“good-bye.”
NO
'
Determine the cause and correct the problem.