Reliant Octel 200 and Octel 300 Message Servers PB6001401 - Manual (Page 193)

Reports 5-11
Octel Overture 200/300 Serenade 3.0 PB60014–01
- Number of times callers with FIFO queue position of two or greater
dialed digits to enter or stay in queue, or when maximum queuing limit
was reached, before going to Next Mailbox.
- Number of times error greeting (Custom Prompt) played.
- Number of times DID calls were intercepted immediately.
- Number of PBX integration calls that forwarded on the All Forward
condition, or from PBXs which do not provide information on why the
call forwarded.
Number of calls placed by the Octel Overture 200/300 to vacant number
(fast busy).
Total calls placed to extensions by the Octel Overture 200/300.
Number of times a mailbox was successfully logged onto.
Number of mailboxes in the USER Table.
Number of ports configured.
Number of seconds during which all the ports were busy and therefore
unavailable.
Message Summary
The Message Summary section details the number of messages created and on what conditions, number
of messages currently stored, and disk usage.
Totals for stored messages include disk space used for storing a forwarded message and all comments
attached to it.
.
Messages are only stored once and addressed to mailboxes as required. Therefore, User Statistics
for messages do not equal total storage used or remaining for system statistics. Personal greetings
and names are not included for individual mailboxes in the User Messaging report; they are
included in the System Summary report.
A description of the Message Summary fields follows.
Messages Created
Messages may be created by callers responding to prompts or by mailbox owners using messaging
features. The following summarizes both types.
Number of messages left after call to an extension received busy or no
answer.
VACANT NUMBER
(Peg 38)
TOTAL TO EXTENSIONS
(Peg 46, 34, 35, 38, 39, 98,
144, and 162)
NUMBER OF TIMES USERS
LOGGED ON
(Peg 9)
NUMBER OF USER
MAILBOXES
NUMBER OF PORTS
CONFIGURED
ALL PORTS BUSY
(SECONDS) (Peg 24)
AFTER BUSY OR
NO-ANSWER
(Peg 14)