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Hard-disk-drive diagnostics (dex) – Reliant Octel 200 and Octel 300 Message Servers PB6001401 User Manual

Page 259

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Maintenance

Commands 6-29

Octel Overture 200/300 Serenade 3.0

PB60014–01

This test reads the entire diskette; if there are errors, the message server responds with the following:

SOFT ERRORS DETECTED

or

FATAL ERROR DETECTED, SEE HARDWARE ERROR TABLE

When the diagnostic is completed, the message server responds as follows:

TEST 01 COMPLETED

If the message server fails to read from or write information to the diskette on the first attempt, but is
successful in a subsequent attempt, the message server records a soft error. Soft errors can be caused by
diskette wear, contamination on the recording surface, or aging of the floppy-disk-drive head.

Refer to the Installation chapter for information about the floppy-disk write-protect feature.

Hard-Disk-Drive Diagnostics (DEX)

The purpose of the

DEX

command is to “exercise” the disks; hence its name Disk EXerciser. Because

only a small percentage of disk sectors are accessed in the course of normal operation and disk-error
handling cannot be performed for any sectors that are never accessed, DEX provides an orderly and
efficient means to read all disk sectors.

Each disk is divided into five regions, as follows:

Region 1

Critical sectors

Region 2

File system

Region 4

Prompts

Region 8

Message headers

Region 10

Voice data

DEX tests each of the specified regions separately, starting with the lowest-numbered region through the
highest-numbered region. Up to six drives are tested.

When the

DEX

command finishes testing a region, it displays a status line, as follows:

REGION WW COMPLETE DISK #1: XXXXX DISK #2: XXXXX DISK #3: XXXXX
DISK #4: XXXXX DISK #5: XXXXX DISK #6: XXXXX